Adya Hermawati, Rahayu Puji Suci
This study aims to obtain empirical evidence, examine and explain the effects of the psychological empowerment, the quality of work life, the organizational trust, the job satisfaction on the employee performance, in Sharia Bank in East Java, Indonesia. The population in this study were all employees of Islamic Banks in the East Java, from 38 District/City. Since the population of the research was big, then, the sample was taken. The sampling technique was through the purposive sampling by taking some employees in Malang, Malang district, Batu, Pasuruan, Pasuruan district, Sidoarjo regency, as well as Surabaya. The data analysis method applied the Generalized Structural Component Analysis (GSCA). The result of this research show that Psychological empowerment directly influences the quality of work life, the organizational trust, and the job satisfaction. The higher the psychological empowerment, it will directly impact on the high quality of work life, the organizational trust, and the job satisfaction. Moreover, the psychological empowerment does not directly influence the organizational commitment and the performance of employees. The quality of work life directly influences the organizational trust, job satisfaction, and the organizational commitment. The higher quality of work life, it will directly impact on the high organizational trust, the job satisfaction and the organizational commitment. However, the quality of work life has no direct influence on the employees' performance. The organization trust directly affects the job satisfaction, the organizational commitment and the performance of employees. The higher the organizational trust, it will grow to the high job satisfaction, the organizational commitment and the performance of employees. The job satisfaction affects the organizational commitment and the employee performance, the higher the job satisfaction, it will foster the organizational commitment and performance of employees higher. On the other hand, there is the direct effect of organizational commitment on employee performance. The higher the commitment of the organization, it will result in higher performance of employees.
Department of Management, Faculty of Economic, University of Widyagama, Indonesia
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